Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.
Consolidated Energy excels at installation delivery and upfront communication, with repeat customers praising competitive pricing and on-time work. However, a significant subset reports serious aftercare failures: delayed solar completion, ducted A/C sizing errors unresolved after years, and dismissive responses to warranty claims. Staff names (Brendan, Karen, Bevan) appear frequently in positive reviews, suggesting good site-level service that does not extend post-handover.
Recent shift: one-star complaints cluster between 2 and 3 years ago (A/C sizing, heat wave issues, installation delays); more recent five-star reviews (6 months, 1 year ago) focus on air-con and hot water, with positive warranty mention on hot water
A 1.5kW solar system failed within two years of installation. The reviewer reports MySolar refused to help, became rude when asked, and would not provide their ABN or contact details for complaint escalation to the ombudsman. Review evidence is very limited (one review).
All eight reviews award five stars with consistent praise for staff helpfulness, honesty, and friendliness. Customers name Daniel and David as standout team members. Limited review detail on specific solar or battery services.
Early owners report quick installation and solid performance. Later buyers face tank rust, panel leaks, and pressure issues within 3-4 years; warranty excludes these failures, and the business provides no follow-up help once claims are denied.
Last updated 2026-09-05