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Ecoheat Energy | Heat Pumps Perth WA

Updated 2026-08-05 · 2,638 reviewed · 195 listed · Scored from 142 Google reviews · How we rank ›

5.0(142) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Solar Hot Water SystemsSolar Energy CompanySolar Energy System ServiceSolar Panel Maintenance Service
Ecoheat Energy | Heat Pumps Perth WA
Services
Solar Hot Water Systems, Solar Energy Company, Solar Energy System Service
Reviews
142

What recent reviews say

Most customers report smooth, stress-free installations from first contact through handover. Staff by name-Amber, Ty, Kaleb, Brendon-earn repeated mentions for attentiveness; one technician even supplied his personal number after the job. Systems run quietly and trim energy use noticeably, especially paired with solar.

The business handles urgent replacements by installing temporary units same-day and returns promptly when plumbing complications arise. Pricing comes in under what customers shopped elsewhere. A single complaint risk emerged in one review (plastic plumbing incompatibility) but the team resolved it without fuss.

Praised for
  • professional installers
  • clear communication
  • fast turnaround
  • efficient systems
  • friendly and caring staff
knowledgeable-staffreliable-installationefficient-installation-teamgood-after-sales-supporttransparent-quotingresponsive-customer-servicehonest-advice
Best for: homeowners needing urgent hot water replacement or switching from gas to heat pump
Think twice if: no substantial caveats; one review noted plastic plumbing needed rework, but staff handled it promptly

Strengths

  • same-day emergency replacements
  • named technicians provide direct contact
  • Reclaim and Apricus products in stock
  • handles complex plumbing changes on the spot

Worth knowing

  • Amber (operations manager) handles quotes
  • Ty personally supervises installations and provides after-sale contact number
  • Kaleb (plumber) and Brendon (electrician) handle complex conversions
  • temporary hot water unit available same-day at $200/week (capped two weeks)
  • staff remove old systems and arrange service disconnections
  • systems cleaned and tidied after installation

What reviews say by service

Solar Hot Water Systems
customers report efficient, quiet operation; one notes it runs on 100W equivalent yearly and pays for itself quickly with solar
Solar Energy System Service
installation praised for quality and handling tricky gas-to-heat-pump conversions with minimal disruption
Solar Panel Maintenance Service
no direct maintenance reviews; service mainly covers installation and aftercare
Solar Energy Company
systems bundle heat pumps with solar to eliminate grid draw; customers report significant energy savings

How it compares

  • Rated 5 against a 4.65 average across the 41 solar hot water systems businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 96
Review volume 94
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
141
4
0
3
0
2
0
1
1

Common questions

Can you install a heat pump if I have plastic plumbing?
Yes, though it may require rework. In one case, a customer's plastic plumbing needed replacement; the team returned the next morning to fit the unit after the plumber made changes.
What if my old hot water system fails on a weekend?
Contact them and they can install a temporary unit same-day at $200/week (capped at two weeks) while they order and fit your permanent system.
Who installs my system?
Ty personally supervises installations and provides his direct contact for any post-installation issues. Teams include dedicated plumbers (e.g. Kalab) and electricians (e.g. Brendon).
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Last updated 2026-08-05