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Plico Energy

Updated 2026-08-05 · 2,638 reviewed · 195 listed · Scored from 306 Google reviews · How we rank ›

3.9(306) 67 composite score See reviews on Google ✓ Google-verified
Battery Storage SystemsResidential Solar Panel SystemsOff-Grid & Remote Area PowerSolar Energy CompanySolar Energy System ServiceCommercial & Industrial SolarGovernment Rebate & STC SpecialistsSolar Panel Maintenance Service
Plico Energy
Services
Battery Storage Systems, Residential Solar Panel Systems, Off-Grid & Remote Area Power
Reviews
306

What recent reviews say

Plico installs solar and battery systems quickly and professionally when work is active, with staff like Daniel, Jasmine, and Mitchell earning specific praise for clear design advice and knowledge. Pricing is competitive and the battery app gives useful seasonal control.

Yet dozens of customers report months-long waits, no installation dates despite contracts signed, unanswered calls and emails after sale, slow fault response, and delayed or cancelled service. One customer waited six months to have panels reinstalled after roof work; another left a battery unrepaired for six months. Installation quality does not translate to aftercare.

Recent shift: Customer feedback suggests a decline in aftercare responsiveness over time. Several three- and five-star reviews from 2024-early 2025 praise fast fault repair, but recent reviews (June-July 2026) cite weeks to months of no response. One five-star customer from 2024 updated their review to note "generic responses" and slow fault handling, then upgraded back to five stars after Plico finally resolved the issue.

Praised for
  • fast, professional installation
  • helpful sales and system design
  • competitive pricing
  • responsive technicians (when engaged)
  • battery system reliability and app features
Watch-outs
  • long delays between contract signing and installation
  • poor post-sale follow-up and communication
  • unresponsive to fault calls and service requests
  • no site survey before quoting/install
  • inconsistent aftercare support
knowledgeable-stafffair-pricingefficient-installation-teamreliable-installationdelayed-installationpoor-communicationslow-responseno-follow-up-support
Best for: homeowners wanting a quick solar install without ongoing issues or faults
Think twice if: you need reliable post-installation support or plan to make warranty claims; response times for faults can stretch weeks

Strengths

  • experienced installation crews
  • competitive battery pricing
  • government rebate support
  • battery app with seasonal monitoring

Worth knowing

  • Named installers praised: Daniel (design), Dave, Ali, Nicki, Mitchell Crisp (rebate support), Jasmine (sales/design)
  • Battery system unrepaired for six months in one case
  • Site surveys conducted from photos and satellite imagery rather than in-person
  • Virtual Power Plant listed as a service offering
  • One customer waited seven months for installation despite being promised Feb/March
  • Common pattern of installation delays of 4-7 months beyond contracted dates

What reviews say by service

Residential Solar Panel Systems
Quick, professional installation praised; long pre-installation delays and poor aftercare communication cited often
Battery Storage Systems
System reliability and app features praised; fault repairs delayed weeks to months, some unresolved
Government Rebate & STC Specialists
Staff like Mitchell Crisp help clients through rebate process; one customer lost rebate eligibility due to installation delays
Solar Energy System Service
Slow fault response and weeks of no contact reported; some issues unresolved for months despite repeated contact

How it compares

  • Rated 3.9 against a 4.57 average across the 133 solar energy company businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 30
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
207
4
12
3
8
2
13
1
66

Common questions

How long does installation take once booked?
Installation days typically finish within hours to one day once the crew arrives, though customers report waits of 4-7 months between contract signing and the installation date being confirmed.
Who manages government rebate paperwork?
Staff like Mitchell Crisp guide clients through the process. One reviewer lost rebate eligibility due to installation delays.
Will Plico survey my roof before quoting?
Plico quotes from photos and satellite imagery rather than visiting the site, according to a customer whose on-day installer found the roof pitch unsuitable.
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Last updated 2026-08-05