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SolarGrid Perth

Updated 2026-08-05 · 2,638 reviewed · 195 listed · Scored from 70 Google reviews · How we rank ›

4.6(70) 80 composite score See reviews on Google ✓ Google-verified
Solar Hot Water SystemsBattery Storage SystemsExtended Warranty & Aftercare SupportResidential Solar Panel SystemsSolar Energy CompanySolar Energy System ServiceCommercial & Industrial SolarSolar Panel Maintenance ServiceSolar Inverters & ComponentsGovernment Rebate & STC Specialists
SolarGrid Perth
Services
Solar Hot Water Systems, Battery Storage Systems, Extended Warranty & Aftercare Support
Reviews
70

What recent reviews say

Most customers praise the owners Tony and Liz for their hands-on approach and genuine care, with staff like Freddie, Jordan, and Melinda earning specific mentions for clear communication, efficient paperwork, and quick installations. Reviewers highlight that the team explained government rebates in simple terms and delivered quality systems with working monitoring apps. A small number report serious scheduling failures: missed appointments, last-minute cancellations, and slow responses to calls about delayed work despite deposits paid.

The strongest satisfaction comes from customers who received end-to-end service: solar upgrades, battery integration, pool heating system coordination, and follow-up checks weeks after install. Freddie is noted for his quoting and communication; Liz for paperwork efficiency and hands-on problem-solving. The inverter upgrade path and integration with existing systems appeal to customers wanting flexibility. Service consistency appears tied to direct involvement by the owners and named installation crew.

Praised for
  • trusted owners Tony and Liz hands-on and genuine
  • knowledgeable staff who explain rebates and technology clearly
  • smooth installation with efficient team communication
  • strong follow-up support and problem resolution
  • quality panels and systems with live monitoring app
Watch-outs
  • failed to show for appointments without notice
  • slow follow-up on job scheduling and deposits
  • lack of accountability when work delayed
knowledgeable-staffhonest-advicetransparent-quotingreliable-installationgood-after-sales-supportresponsive-customer-serviceefficient-installation-teamdelayed-installation
Best for: Homeowners wanting personalized advice, long-term support, and transparent rebate explanations before committing.
Think twice if: Customers who need reliable appointment attendance; recent cases show missed or last-minute rescheduled visits and slow job scheduling.

Strengths

  • Owners Tony and Liz actively hands-on with customers
  • Staff explain complex rebates and financing clearly
  • Quick installation scheduling with efficient crews
  • Live monitoring app included with systems

Worth knowing

  • Tony and Liz (owners) maintain direct customer contact and problem-solving
  • Freddie (quoter) praised for market research, clear pricing, and communication
  • Liz (office manager) known for efficient paperwork and follow-up
  • Jordan and installation team noted for clean, prompt work
  • Melinda credited for paperwork and setup
  • Live monitoring app provided to track solar output in real time
  • Pool solar system integration handled without losing existing setup
  • Inverter upgradeable to accommodate future battery addition

What reviews say by service

Residential Solar Panel Systems
Multiple customers praise smooth installation, clear communication, and long-term reliability of systems five years old and running well.
Battery Storage Systems
Strong positive feedback on battery integration with existing solar, summer air-conditioning freedom, and zero-cost power reported.
Government Rebate & STC Specialists
Staff breakdown of rebates and income-revenue financing made solar affordable for customers who previously thought it was out of reach.
Solar Hot Water Systems
Pool solar setup successfully integrated with new system without loss of existing functionality.
Extended Warranty & Aftercare Support
Follow-up checks and rapid problem resolution praised; one case of Liz fixing an issue quickly to customer satisfaction.
Solar Energy System Service
App-based system monitoring and live output tracking well-received; inverter upgrade path offers future flexibility.

How it compares

  • Rated 4.6 against a 4.58 average across the 53 battery storage systems businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score
Star rating 73
Review volume 80
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
1
3
1
2
2
1
4

Common questions

How quickly can SolarGrid install my system?
One customer reported installation within two weeks of signing up. Another had the system installed promptly before their holiday to allow savings during absence. Speed varies by schedule demand.
Will SolarGrid integrate my existing pool solar heating with a new system?
Yes. One customer specifically noted they were worried about losing their pool solar setup but the team went above and beyond to integrate everything perfectly.
Can I upgrade my inverter to add a battery later?
Yes. The inverter is upgradeable to accommodate a battery if you decide to add one after the initial solar install.
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Green Engineering Pty Ltd
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All four Google reviews are one-star, spanning nine years. Customers report being unable to contact the company after purchase, warranty claims ignored despite 25-year guarantees on panels, court orders left unexecuted, illegal installation work, deposits retained without refund or service, price increases imposed mid-contract, and faulty equipment installed without disclosure. Evidence of court involvement and Consumer Protection intervention is substantial and consistent.

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Alinta Energy
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Alinta Energy

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Alinta Energy attracts sharply divided reviews, with 72% of 222 ratings falling into the one or two-star range. Most negative feedback centres on a fundamentally broken online account system where password resets and verification codes routinely fail to arrive, leaving customers unable to access their accounts or manage direct debits. Call centre staff are often praised for warmth and problem-solving, yet the company has mishandled vulnerable households, applied surprise fees, and ignored repeated customer reports of technical failures. WA customers report systematic frustration with app unavailability and routing to the wrong regional teams. Several long-standing customers have switched providers specifically because of billing errors, payment update failures, and the company's refusal to prioritise reconnections for households with children facing cold or no cooking facilities. Competitive rates and occasional staff excellence cannot offset the pattern of neglect around core account management.

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Last updated 2026-08-05