26 low data
Frontier Energy Ltd
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Solar Energy CompanySolar Energy System Service
Source Energy Co
Residential Solar Panel SystemsSolar Energy CompanySolar Energy System Service
- Services
- Residential Solar Panel Systems, Solar Energy Company, Solar Energy System Service
- Reviews
- 14
What recent reviews say
Source Energy Co operates solar and battery systems across Perth but faces severe reputational damage from chronic communication failures. Most recent five-star reviews (a year old) cite responsive staff, yet older complaints detail 50+ unanswered calls, months without email replies, and billing errors that left customers unable to pay their bills.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Significant improvement in sentiment between two years ago and one year ago. Older reviews (2-3 years) are dominated by communication failures and billing chaos. Recent reviews (a year old) reflect five-star ratings and praise for staff responsiveness, attributed by one reviewer to "new management". However, the most recent one-star review (10 months ago) suggests problems persist.
Praised for
- responsive staff (when reached)
- new management improvement
Watch-outs
- unreachable by phone or email
- unorganised and slow to respond
- expensive rates
- incorrect billing
poor-communicationslow-responseoverpriced
Think twice if: Customers needing reliable communication and responsive support should look elsewhere; complaint history is extensive and recent.
Strengths
- multi-service offering (solar, battery, energy networks)
- operates across Perth Metropolitan and regional WA
Worth knowing
- Staff member Steve mentioned positively for prompt responses
- Recent management change noted in 2023 review
- Operates as embedded energy network provider for some properties and strata complexes
- App criticised for functionality
What reviews say by service
- Residential Solar Panel Systems
- Limited positive feedback; installation praised by recent reviewers but older complaints absent details on system quality.
- Battery Storage Systems
- Website lists service but reviews do not clearly speak to battery system performance or support.
How it compares
- Rated 2.4 against a 4.56 average across the 121 residential solar panel systems businesses listed here.
- Has more Google reviews than 46% of the businesses in this directory.
How we scored this
How We Score Star rating 21
Review volume 51
Review recency 65
Review sentiment 40
Profile completeness 100
Verification 30
Rating breakdown
5
5
4
0
3
0
2
0
1
9
Similar solar energy equipment suppliers nearby
26 low data
Lacour Energy
No rating yet
Review evidence is limited; Lacour Energy's website lists wind, solar, and energy storage projects across Australia and Europe, but no customer reviews are available to verify service quality or satisfaction.
Solar Energy CompanySolar Energy System Service
28 low data
Renewable Energy Plus
No rating yet
Review evidence is limited. The business states 52 years of experience and lists renewable energy consulting, solar project development, wind projects, battery storage, commercial solar, feasibility studies, and energy management technology across Western Australia, Australia, and Europe.
Solar Energy CompanySolar Energy System Service