Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Solar Market connects homeowners with installers and helps them compare three detailed quotes before committing. Reviewers praise staff like Jordan and Dan for walking them through panels, inverters, batteries, and insurance options, arranging finance, and staying involved through installation. The process feels fast and simple compared to going direct.
Support staff including Troy, Wenkun Li, Shane, and Prasanth Koheni routinely help customers troubleshoot inverter connectivity and firmware updates promptly, often via phone or remote access. A small number of customers faced unresolved hardware issues (overheating, Gen24 Wi-Fi glitches) and felt left without adequate solutions, though most resolved their problems with staff patience. The business operates a local Perth team (Subiaco) and handles technical queries for systems installed years earlier. Staff respond within days even during busy periods and can push firmware updates remotely at no charge. Naming individual technicians is common in five-star reviews, suggesting personable, consistent service on the phone or remotely.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-05