44 low data
Renewable Guide
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Solar Panel SystemsSolar Hot Water SystemsSolar Energy Company
URECO Solar
Solar Hot Water SystemsSolar Energy CompanySolar Energy System ServiceResidential Solar Panel SystemsGovernment Rebate & STC SpecialistsSolar Panel Maintenance Service
- Services
- Solar Hot Water Systems, Solar Energy Company, Solar Energy System Service
- Reviews
- 107
What recent reviews say
Alex and the team deliver fast emergency replacements, often within hours or the next day, paired with genuine support that extends well beyond installation. Heat pump systems run reliably for years with staff happy to troubleshoot remotely or visit if needed; pricing consistently beats competitors, and the crew arrive on schedule and leave the old unit removed.
The standout is the after-sales responsiveness: customers report Alex answering calls in minutes, making program tweaks over the phone, and Ureco following up months later to check everything still runs well. One customer flagged the upfront payment requirement, though the installation was executed flawlessly.
Praised for
- fast response and same-day emergency installation
- knowledgeable staff and honest advice
- excellent ongoing customer support and follow-up
- competitive pricing and value for money
- professional tradies and quality workmanship
Watch-outs
- upfront payment policy unusual for high-value items
knowledgeable-stafffair-pricingreliable-installationgood-after-sales-supporthonest-adviceresponsive-customer-serviceefficient-installation-team
Best for: homeowners needing fast hot water replacement or emergency repair support
Think twice if: you prefer to pay a deposit only and the balance after installation; Ureco requires full upfront payment
Strengths
- emergency same-day or next-day installation
- Alex and Claudia deliver rapid phone troubleshooting and remote support
- heat pump systems programmed to work with existing solar PV
- old systems removed and disposed of as part of install
Worth knowing
- Alex and Claudia are the main points of contact for quotations and support
- Reno, Scott, and other named tradies handle installation
- Envirosun, iStore, and Reclaim heat pump units commonly installed
- customers report phone troubleshooting resolved issues within minutes
- supervisor inspects finished work before handover on some jobs
- follow-up calls made months after installation to check system health
What reviews say by service
- Solar Hot Water Systems
- heat pump units run reliably for years with no reported failures in active use
- Solar Energy System Service
- staff troubleshoot app and program issues over the phone and follow up after install
- Residential Solar Panel Systems
- systems paired with existing solar PV to eliminate or drastically reduce power bills
How it compares
- Rated 4.5 against a 4.65 average across the 41 solar hot water systems businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How we scored this
How We Score Star rating 68
Review volume 88
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30
Rating breakdown
5
91
4
4
3
0
2
1
1
11
Common questions
- Can you install a heat pump the same day my old system fails?
- They aim for same-day or next-day emergency installation; customers report receiving quotes and having units running by 9am the next morning in urgent cases.
- Do you remove the old hot water system?
- Yes, removal and disposal of the old unit is included as part of the installation work.
- Can you program the heat pump to work with my existing solar panels?
- Yes, staff set up the system so the heat pump runs during daylight hours to use solar power, eliminating or cutting power bills significantly.
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