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Zambezi Plumbing and Gas

Updated 2026-08-05 · 2,638 reviewed · 195 listed · Scored from 63 Google reviews · How we rank ›

4.5(63) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Solar Hot Water SystemsSolar Energy CompanySolar Energy System ServiceSolar Panel Maintenance Service
Zambezi Plumbing and Gas
Services
Solar Hot Water Systems, Solar Energy Company, Solar Energy System Service
Reviews
63

What recent reviews say

Zambezi's team delivers reliable hot water and plumbing work with staff who show up on time, explain problems clearly, and leave properties neat. Most reviewers name specific technicians (Greg, Jason, Rhys, Liam, Louis) as thorough and honest, sometimes catching inflated quotes from competitors. One customer reported reckless driving by a company van on the freeway; another felt blindsided by additional charges for apprentice labour and equipment not mentioned during booking.

MEDIUM tier, so one paragraph max 55 words.

Praised for
  • knowledgeable and polite staff
  • quick emergency response
  • honest pricing and advice
  • professional workmanship and tidiness
Watch-outs
  • hidden costs not disclosed upfront
  • reckless driver behaviour on road
knowledgeable-staffreliable-installationhonest-adviceresponsive-customer-servicetransparent-quotinghidden-costsgood-after-sales-support
Best for: homeowners needing honest hot water repair, including out-of-hours emergencies
Think twice if: ask upfront what labour add-ons (apprentice, equipment hire) apply; one review raised concerns about reckless company van driving

Strengths

  • named technicians trusted by repeat customers
  • quick response to emergencies and tight schedules
  • honest diagnosis (caught competitor's inflated quotes)
  • transparent about job scope and solutions

Worth knowing

  • Staff named in reviews include Greg, Jason, Rhys, Liam, Louis, Luke, Steve, and Mitch
  • One review praised Jason for catching a competitor's inflated $8k quote, diagnosing the fault as a pilot flame relight only
  • Another review flagged hidden apprentice and equipment charges not disclosed during phone booking
  • Emergency response times noted as quick; one customer fitted in on a busy day
  • 24/7 availability claimed on website but not verified in reviews

What reviews say by service

Solar Hot Water Systems
Multiple reviews praise fast, professional installation and emergency repairs of hot water systems; one customer noted honest diagnosis avoided an inflated replacement quote.
Solar Energy Company
Limited direct evidence; business is primarily a plumbing and gas fitter, not a solar energy company.
Solar Energy System Service
Limited direct evidence; no reviews clearly speak to solar energy system service.
Solar Panel Maintenance Service
No evidence from reviews; not mentioned by customers.

How it compares

  • Rated 4.5 against a 4.65 average across the 41 solar hot water systems businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 68
Review volume 78
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
55
4
0
3
0
2
2
1
6

Common questions

Can Zambezi fix a hot water system outside normal business hours?
Their website lists 24/7 availability, and one review confirms they responded to an emergency sewer pump issue quickly. Phone them on the business number to confirm response times for your area.
Are labour charges and equipment fees included in the quoted price?
One recent customer was charged extra for apprentice labour and equipment hire not mentioned during the phone booking. Ask exactly what is included (labour only, apprentice, equipment) before confirming the appointment.
Request a quote

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Last updated 2026-08-05