Most customers praise Mark's willingness to troubleshoot after hours and his installers' professionalism, especially with off-grid and battery systems. But two detailed complaints describe critical failures: panels left half-disabled for over two years after a roof repair, and a battery system installed that didn't meet stated requirements, with Mark reluctant to take responsibility until threatened with regulatory action.
Review evidence for Blackwater Energy Solutions is limited. The business operates across Perth Metropolitan and claims 10 years in the solar sector, though no customer review text is available to assess their actual service quality or recent work.
AGL's customer service infrastructure is overwhelmed and dysfunctional across its listed offerings. Reviewers report dropped calls, endless hold times, rude or unintelligible staff, billing errors that persist despite repeated contact attempts, and failures to complete basic tasks like closing accounts or connecting gas on schedule. The business operates call centres with language barriers and limited phone access; technical problems on their website and app go unfixed for months. No reviewer mentions satisfaction with solar, hot water, batteries, or maintenance work. The few who reached a resolution spent hours in the process; most abandoned contact attempts entirely.
HFM Asset Management holds a perfect five-star rating across nine reviews. Clients praise the team's expertise and approachability, and report sustained working relationships over several years in Perth.
Last updated 2026-08-05