30 low data
PrimeVOLT Australia
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Solar Panel SystemsSolar Energy CompanySolar Energy System Service
Sun Select
Residential Solar Panel SystemsSolar Energy CompanySolar Energy System ServiceSolar Panel Maintenance Service
- Services
- Residential Solar Panel Systems, Solar Energy Company, Solar Energy System Service
- Reviews
- 48
What recent reviews say
Sun Select wins on price and install quality when things go right, with knowledgeable staff like Jack, Max, and installation leads Archi and Charlie earning repeat business. But severe complaints about unresolved faults lasting months, roof leaks after install, and near-total absence of follow-up service undercut this. Several customers report being stonewalled when systems fail.
Recent shift: A sharp deterioration in satisfaction between 2 years ago (all positive) and 1 year ago (multiple severe complaints about unresolved faults and poor support). More recent reviews (last 4-6 months) show quality installation staff earning repeat business, but the fundamental after-sales gap remains.
Praised for
- competitive pricing on mid-range systems
- professional and tidy installation teams
- knowledgeable sales staff (Jack, Max, Shane)
- solid aftercare when engaged
- equipment quality (FoxESS batteries, Jinko panels)
Watch-outs
- poor after-sale support and slow response times
- installation defects causing property damage
- system faults unresolved for months
- inconsistent experience across jobs
- subcontractor quality varies
fair-pricingreliable-installationknowledgeable-staffno-follow-up-supportdelayed-installationquality-panelsfaulty-equipmentresponsive-customer-servicehonest-advice
Best for: budget-conscious customers comfortable managing post-install issues themselves or with strong pre-install research.
Think twice if: system faults occur after installation; multiple reviews report months of unresolved issues and poor responsiveness to calls.
Strengths
- prices notably below market for mid-range systems
- experienced install teams (Archi, Charlie known by name across reviews)
- broad battery brand selection (FoxESS, Tesla, Sonnen, Redback, others)
- staff like Jack and Max proactively handle rebate paperwork
Worth knowing
- Named staff: Jack, Max, Shane (sales); Archi and Charlie (installation leads)
- FoxESS batteries (42kW, 40kW, 10.5kW systems mentioned)
- Solis and Growatt inverters installed
- Roof leak damage reported post-installation in at least one case
- One customer waited 6 months with an unresolved system fault
What reviews say by service
- Residential Solar Panel Systems
- installation praised for professionalism and tidiness when done; one case of roof leakage after install.
- Battery Storage Systems
- FoxESS batteries installed successfully for several customers; competitive pricing noted, but limited post-install support if faults occur.
- Solar Energy System Service
- multiple reports of months-long unresolved faults, calls not returned, and avoidance by staff; company states it monitors remotely but delivers no fixes.
- Solar Panel Maintenance Service
- no clear evidence in reviews of ongoing maintenance services.
How it compares
- Rated 2.8 against a 4.57 average across the 133 solar energy company businesses listed here.
- Has more Google reviews than 70% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
20
4
1
3
0
2
1
1
26
Common questions
- Do they use quality components?
- Positive reviews praise FoxESS batteries and Jinko solar panels as good mid-range equipment with 10-20 year warranties.
- What happens if something goes wrong after installation?
- Multiple customers report slow or no response. One system was unresolved after 6 months; another took months to diagnose a Growatt inverter fault that was never fully fixed.
- Are their prices competitive?
- Yes. Several customers state prices are notably below other suppliers for the same system size and quality.
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