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Ford & Doonan Air Conditioning Osborne Park

Updated 2026-08-05 · 2,638 reviewed · 195 listed · Scored from 164 Google reviews · How we rank ›

4.8(164) 90 composite score See reviews on Google ✓ Google-verified
Residential Solar Panel SystemsSolar Energy System ServiceSolar Panel Maintenance Service
Ford & Doonan Air Conditioning Osborne Park
Services
Residential Solar Panel Systems, Solar Energy System Service, Solar Panel Maintenance Service
Reviews
164

What recent reviews say

Installation and sales staff consistently earn trust through straightforward advice and genuine listening. Tiffany, Troy, Toni, and Bruce guide customers through options without pressure, while crews like Shaun, Kai, Marjo, and Peter complete work efficiently, on time, and cleanly. Follow-up help comes fast-even years after purchase.

Solar system design and air conditioning replacements both show strong communication from quote through handover. Customers report savings through honest problem diagnosis and feel confident enough to return for future needs.

Praised for
  • knowledgeable sales team
  • professional installation crew
  • transparent pricing and quoting
  • responsive after-sales support
knowledgeable-stafftransparent-quotingreliable-installationefficient-installation-teamgood-after-sales-supportresponsive-customer-servicehonest-advice
Best for: homeowners replacing old systems and wanting clear advice without sales pressure

Strengths

  • named sales staff who listen and explain options clearly
  • installation crews arrive on time and clean up thoroughly
  • fast after-sales support, including years post-warranty
  • honest diagnosis that saves customers money

Worth knowing

  • Tiffany, Troy, Toni, and Bruce named as sales consultants across multiple recent reviews
  • Shaun, Kai, Marjo, Peter, and Rob named as field technicians
  • one customer saved significant money when Marjo diagnosed a fan issue as non-motor-related
  • Troy responded to email support within hours, even three years post-installation and one year past warranty expiry
  • installation crews replaced roof tiles and complete old-system removal
  • holds Artick Number AU12542 and Electrical Contracting Number EC14341

What reviews say by service

Residential Solar Panel Systems
solar panels, inverter, and battery system designed to customer's actual needs; customer reported no grid purchases post-install
Solar Energy System Service
solar system designed around family load and previous frustrations; transparent quoting and efficient installation praised
Solar Panel Maintenance Service
ongoing email support for system queries including control panel WiFi troubleshooting, with same-day hardware replacement arranged

How it compares

  • Rated 4.8 against a 4.56 average across the 121 residential solar panel systems businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 85
Review volume 96
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
154
4
0
3
0
2
2
1
8

Common questions

How long does air conditioning installation usually take?
One customer's 8-hour estimate was completed in 4 hours. Another had evaporative-to-reverse-cycle replacement done with minimal household disruption and old-system removal included.
Do they help with system design, or just sell units?
Sales staff like Troy and Bruce spend time understanding your house layout, needs, and budget, then explain options with detailed quotes showing parts and labour breakdown. Installation crews walk through the new system after completion.
What happens if I have questions after installation?
Follow-up support is prompt. One customer received same-day hardware replacement after emailing support Thursday evening, with work completed by 9am Friday, a year after warranty expired.

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Last updated 2026-08-05